A couple of weeks ago I ordered a new Logitech Headset from Amazon, and Erica commented that she was using a Wireless USB Plantronics Headset (right) that she really liked. I decided to order it as well, and compare the two headsets.
I received the Logitech headset first (left), which is the Logitech ClearChat Comfort Headset. I had a Logitech headset before, which I loved, so when it finally broke I checked Logitech products first.
My primary interest was in getting a comfortable headset, so the ClearChat Comfort seemed like a good choice. It's definitely more comfortable to wear than my original Logitech Premium USB Headset 350. I use my headset for live webinars, interviews, podcast recordings and Skype chat - for anywhere from 3 to 10 hours a week, usually for an hour minimum at any given time...
Unfortunately, I think I received a faulty unit. While it works fine on my end, in two different webinar tests and a Skype test several people heard a constant hum in the background while I was using the Logitech ClearChat Comfort headset.
I tested different computers, and different USB ports, so it seems the issue is in the actual headset. That one is going back in the box, and back to Amazon.
Next I received the Plantronics .Audio 995 Wireless Stereo Headset - and just in time to host my next webinar! This is my first Plantronics headset, and also my first wireless headset, so I was anxious to test it out and see how well it worked...
It's super comfortable. More padded, and larger ear pads than the Logitech - which, ironically hurt my ears after about 90 minutes of use. I wore the Plantronics headset for 3 straight hours before I experienced ANY discomfort at all (and only slight, at that) so comfort-wise it's more than twice as good as the Logitech.
My aim was to test both comfort and charge, and so for my first test I wore the Plantronics headset for 4 straight hours. It doesn't use batteries by the way, you simply charge it with the included USB charging cable.
Once charged, the light goes off, and you can disconnect the cable. I'm not sure how long the charge lasts (and Amazon specs don't mention this) but it worked straight through 4 hours of music, podcasts and Skype chat...
The range is up to 40ft. And I have to say... the wireless aspect is NICE. Especially for us multi-taskers that like to make lunch, grab a coffee or fold a load of laundry without missing a beat.
I tested the range, and when you reach your limit it simply cuts off, and when you get back within range it turns right back on - so you don't actually have to reset it or turn it back on, it just automatically resumes audio when you get back within range. And no fading out, either. It's clear as a bell all the way to the edge of the range.
Fortunately the range is absolutely perfect for me. It reaches all of the places I tend to travel around to in the course of my workday - back deck, master bedroom, kitchen, entire office too of course.
The volume controls are on the left ear panel, which only took a few minutes to get used to. It's actually very convenient to reach up and mute it, turn up the volume, etc when you need to. It also has an on/off switch on the actual headset, so it doesn't drain the charge when you're not using it.
Oh - and no background hum! I have received positive feedback on the sound quality both through Skype and my webinar room, so the Plantronics headset gets a thumbs up from the other end as well.
Even if the Logitech headset had worked properly (without the hum), I would still trade it in for the Plantronics headset. The comfort factor alone sealed the deal, but I absolutely love wireless now that I've tried it!
So I am returning the Logitech headset, and sticking with the Plantronics headset. The range is great, the sound quality is terrific, and it is SUPER comfortable for long-term use. A huge thank you to Erica for the recommendation - I think I've finally found my headset of choice.