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View Full Version : How Do You Relate To Your Followers?



ScottTousignant
August 4th, 2009, 02:28 PM
When you can totally relate to the emotional issues of your ideal customers everything about your business will improve. You'll write better sales copy, you'll be able to provide them with information that is relevant to their needs and wants, you'll be able to have a wonderful conversation with them, you'll know exactly how they will feel when they succeed, you'll understand the challenges and obstacles that they will face, and you'll be able to connect with them on a deeper level.

I recently did a video tour of my house (http://fatlossquickie.com/blog/home-office-fitness/) to show my followers where I do my home office workouts and to let them know a little bit more about myself.

I didn't do any last minute tidying up... after all, whose house is perfect. Plus I want my followers to see that you don't need to be in a perfect environment to get in a great workout.

During the home tour we walk by our kids play area. My program is designed specifically for work-at-home-mom's and dad's. They see toys scattered across the floor and I'm sure they are thinking in the back of their mind, "This looks like my home".

That's what I go for with my marketing. I'm pretty darn transparent and I want it to be obvious that I can relate to my followers issues.

I'll never forget when I first started doing video. I recorded my wife Angie doing a workout and my daughter kept jumping into the picture. I didn't hit stop and I didn't edit it out.

That's when sales jumped up for me. I immediately had my followers emailing me and telling me that the reason they purchased my program was because they had kids that would be interrupting them while they worked out and if Angie could do it, so could they.

I get the best responses from the videos where my cat jumps in the picture or my kids get involved.

So how do you relate to your followers?

TraciKnoppe
August 4th, 2009, 03:14 PM
Not so sure that same concept would work for me today when I'm trying to record FTP tutorial videos and I've got a noisy family carrying on in the background... and now a thunderstorm. LOL

It works for YOUR market, for mine - not so much. But yes, I do see your point Scott. For my market, they appreciate me being real, taking the time to be me, with my personality. But my husband clanging the ladder outside my office window or my kiddos squealing and laughing in the background - not so much. ;)

ScottTousignant
August 4th, 2009, 03:24 PM
Loved your video without the make up ;)

Your training videos on your blog definitely turned me on to your work. Your teaching style and personality is great.

I agree that noisy kids in the background while you are recording your tutorials is a great way to connect or relate to your followers. But, if you happen to forget to back up one of your blogs and you lose some info you can use that experience as a way to relate to some of your followers.

Maybe you screw up and forget to add your affiliate link to a product in your sidebar and you are sending free traffic to someones site.

Let people learn from some of your mistakes and show them that you don't have to be perfect to be successful.

TraciKnoppe
August 4th, 2009, 03:29 PM
If it were that simple of issues, I would consider it: in this case, I want them to be able to HEAR ME! :p

AlexNewell
August 4th, 2009, 04:03 PM
I haven't started with video yet but it's nice to know that I don't have to be professional perfect!

:-)

TraciKnoppe
August 4th, 2009, 04:08 PM
No! I'm just me. :) I try to of course, still be professional - but still interject my personality into it and not make it too dry and stuffy or overly 'formal'. ;) I want people to actually watch my videos. LOL