Super Affiliate Handbook Question

[scottcarey]

I bought Rosalind Gardner's Super Affiliate Handbook back in 2005. I hear that I should be able to get free lifetime updates, but have never done so and don't know how to get those. The Contact Rosalind link on the Super Affiliate Handbook website seems to be bad (the site/page it goes to doesn't seem to exist), so not sure how to contact anyone to see what I need to do. Does anyone know how to get updates to this book? I see Lynn referring to this resource and giving great comments on it and would like to read the latest version.

Thanks,
Scott

[Lynn Terry]

Hi Scott,

You're right - I just checked and it looks like her helpdesk is down at the moment. I'll get in touch with her on that and see if it's temporary or if there's another link we should use.

For anyone reading along, Scott is referring to my in-depth overview of The Super Affiliate Handbook (http://www.clicknewz.com/2074/super-affiliate-handbook-review/) on my blog at ClickNewz.

[scottcarey]

I've tried messaging Rosalind via Twitter with no response and the support site still seems to be down.

So let me try another approach. How do people normally get updates? Are they sent to you automatically? Is there a login page that you use to login to the location where you download updates from? If so, is there a place on that page to recover login information? If there is, that might be a way for me try and get access?

Does someone have a support email address? If so, if you can send that to me, I'll use that to try and get in touch and request the latest update.

Thanks,
Scott

[deniseoberry]

Scott --

I found a support email address at support@rosalinds.com

[scottcarey]

Denise,
Thanks--I'll try that.

[scottcarey]

After a number of months trying to find a way to get an update to the Super Affiliate Handbook with the support site being down, no response from the support email that Denise sent me, trying to send question via Twitter, the support site finally came back up.

So I submitted a ticket asking how to get updates. Just got a reply telling me that they don't give lifetime updates anymore and asking me to join their membership program instead. Apparently lifetime updates aren't really lifetime updates...:confused:

[deniseoberry]

Scott --

That's a horrible bait and switch if it's true. Maybe Lynn can tap into this somehow and find out what's going on. I know she heavily promotes it and may have a direct line to Rosalind.

Hopefully she'll check back in on this thread.

[scottcarey]

Yeah, I was kind of surprised at that myself. I replied to the ticket response that I got that said they weren't doing that anymore and we'll see what happens there as well.

Just to give the benefit of the doubt, I bought the Super Affiliate Handbook back in 2005 and don't really remember if they specifically said lifetime updates back then. All I really have is a ClickBank receipt. I'm going on what I saw other people saying about it.

I should have kept up with the updates (assuming that they were available to me), but hadn't and then when I saw the comments about lifetime updates I decided to check into getting an update and seeing what was new in it.

Perhaps I was wrong about the updates? Anyone else buy it around that time (2005) and been getting updates?

[premiumweb]

The website says you get updates so you may want to ask again. Make sure they know you are wanting to download the most recent version of the handbook which you were promised you'd be able to do when you purchased.

FROM THE SALES PAGE:

Start NOW and Say "GoodBye" to Your Boss and "HELLO!" to a Better Way of Life!

Here's a re-cap of what you get when you buy the Super Affiliate Handbook:

The only comprehensive affiliate marketing course by a REAL Super Affiliate who not only teaches but DOES the work.
Super Affiliate Handbook updates.
Access to the SAH companion site and blog
Huge telephone consultation discount
100% Money-Back Guarantee

[Engage]

I lost interest in Rosiland shortly after the first release of her book. She had a title at that time that claimed she made $400,000+ with her method.

After digging through the book, and realizing the $400,000 was actually gross revenues, not net profit, I wrote her a nice note inquiring about the title. She replied with a wink, one insider to another, happily impressed with how clever her title was.

The thing is, if we believe the book, she did earn (net profit) over $200,000. Which is quite impressive, and surely a great title.

But still she felt the need to inflate the title by 100% with a clever word play slight of hand.

Thus, it wouldn't surprise me if lifetime updates have a lifespan of a few years.

[Lynn Terry]

Keep us posted, Scott - I'm interested to know what you hear back.

Engage...

I don't really get your beef with that. She did in fact make over $400k/year in commissions. No business is pure profit - there's always an investment. She used to do heavy PPC advertising (Google Adwords, etc), but she was still turning a great profit and a heckuva income from her home office. Not sure where you got the $200k figure.

There's no "slight of hand" in my opinion. That's what she earned.

[Lynn Terry]

p.s. Just found my old link. Here's where you download updated versions. You just need your username & password:

http://www.superaffiliatehandbook.com/members/sah/

[Engage]

Lynn, don't take my word, just ask her. Read the original version of the book again.

Gross income only indicates the scale of a business, not the "take home pay".

As example, it's routine for companies to have a billion dollars in sales, and still lose money, and go bankrupt.

As example, lots of people have earned tons in commissions, and still lost money because they paid too much for ads.

Her book promoted the gross income in big letters on the cover, in a clear attempt to imply that's how much money she earned with her method.

The simple fact is, she did not earn $400,000+.

The other simple fact is, that even though she had an entirely impressive real income to proclaim, she still choose to play games, and exaggerate it. That's called greed.

The last simple fact is she cheerfully admitted all this cleverness to me in a private email.

Rosiland's claim was that she could help readers build a profitable business, NOT that she could help them build a big business. Thus, the title of the book should have been net income, not gross income.

I'm not claiming she is a bad person.

I'm claiming she was at that time a captive of the dominant IM group consensus mindset, which has punched big holes in the credibility of the entire industry, and damaged your and my income.

I stopped following her at that point, and so don't know her current relationship to the truth. I'm willing to learn that she's learned from experience like all of us do.

Hope that clarifies the complaint somewhat...

[scottcarey]

Keep us posted, Scott - I'm interested to know what you hear back.

Will do Lynn.

[scottcarey]

p.s. Just found my old link. Here's where you download updated versions. You just need your username & password:

http://www.superaffiliatehandbook.com/members/sah/

Thanks for that link. Unfortunately, things seem to have changed since I bought the handbook back in 2005. My email isn't listed as a valid username at this link to retrieve the password.

The download link in my ClickBank email receipt goes to a page on Clickbank that doesn't exist anymore.

So, I'll let you know what happens if there is a response to my ticket request to get the updated handbook.

[Lynn Terry]

I still disagree with you Engage, but that's okay... :)

The Super Affiliate Handbook (http://www.clicknewz.com/2074/super-affiliate-handbook-review/) completely changed my life & business, and I am forever grateful for the method and knowledge that she shared. Worth $47 ALL day long, and really a teensy drop in the bucket of an investment compared to the return. Six years later I am still a huge fan.

[Engage]

I still disagree with you Engage, but that's okay... :)

Yes, it is ok. We don't have to agree. In fact, we'll create better content here if we don't agree. In that regard, we are on the same team, content dance partners, not competitors.


The Super Affiliate Handbook (http://www.clicknewz.com/2074/super-affiliate-handbook-review/) completely changed my life & business, and I am forever grateful for the method and knowledge that she shared. Worth $47 ALL day long, and really a teensy drop in the bucket of an investment compared to the return. Six years later I am still a huge fan.

Well ok, but for the record, you've responded with a sales pitch instead of logic.

I do realize and appreciate that, unlike me, you are an excellent diplomat and sales person. I bow to you in that regard, truly I do.

For those readers with a view limited to their own immediate situation, your skillful diplomatic sales reply will likely be a sufficient answer.

For those with a wider view, this one little example illustrates how connected we all are, whether we like it or not.

When an industry leader damages their own credibility, they damage the credibility and business of everybody else working in that industry.

As example, just a few days ago I read someone on this forum comment that they don't believe that one can make a decent living online.

In other words, they don't believe either you or me.

And we are so charming! Well, you are. :)

I'm absolutely convinced there are literally millions of people who need us, but don't believe us, and that they will thus never become our clients, and we are the poorer for it.

Rosiland's clever headline took money out of your pocket, and put it in to hers. That wasn't her intention, but that is the effect.

Imho, what's required here is a response which would be a blend of our two styles.

If this is ever to be a truly professional industry, a challenge to the IM culture status quo has to be made by people in leadership positions. Not the usual cliches and clever little quips, but a serious challenge.

In order for those challenges to be successful, they need to be made by leaders with considerable diplomatic skill.

Writers and sellers, working together.

Here's an example, from the real world of business.

My wife Kathy is a massage therapist. When she first got in to the business 30 years ago, the whole field was viewed as something yucky that nice people wouldn't be involved in.

Now middle class soccer moms drop their kids off for massages without giving it a thought.

The massage market has literally exploded.

This was accomplished when industry leaders insisted on setting and enforcing professional standards that the public could have confidence in.

Until our young industry learns how to do this, we'll continue to be viewed as amateurish quacks by much of the public, because too often, we are.

Thus hath I quacked! :)

[WAHumor]

I knew Rosalind from a little less than afar not long ago, and I know she's just not the deceptive type.

She IS someone I'd love to meet.

I don't see the problem with using the gross income figure. It IS what she made, what's the real difference whether her expenses are all deducted??
Does anyone who says they make a particular amount of money actually make it, or is Uncle Sam holding onto a bunch for "safekeeping"?



Dan

[Engage]

I knew Rosalind from a little less than afar not long ago, and I know she's just not the deceptive type.

I don't know if she's the deceptive type or not. I only know the title of the book was blatantly deceptive. Coulda been a one time thing, couldn't say.


She IS someone I'd love to meet.

Well, don't be shy, invite her to this thread, and meet her.


I don't see the problem with using the gross income figure. It IS what she made, what's the real difference whether her expenses are all deducted??

Let's say I want to sell you a stock. I tell you the company took in 300 billion dollars last year, and use this number to convince you it's a great stock.

After you've bought the stock, I remember to tell you the company had 900 billion in expenses last year.

If you will happily accept this transaction without complaints, then it's you that I want to meet, cause I have dozens of half finished bug ridden coding projects I'd love to sell you. :)

[scottcarey]

Engage, I understand what you are saying, but I hadn't intended this thread to be a discussion of the Super Affiliate Handbook pros and cons or whether it is deceptive or not. I didn't find it particulary useful when I bought it, but Lynn has results from using it and I don't. Because she highly recommended it and because she has results, I decided to go back and take another look at it to see what I might have missed, or not understood. As part of that I thought it would be helpful to get the latest version.

If I can't get the latest for some reason (which appears not at this point), I'll look at the version I have, and then move on. I figure I can learn a ton from the great information that Lynn provides and that's good enough for me now. However, I think it would be useful to keep this thread open and focused on getting updates, because if that indeed has changed, then there is an problem that needs to be explored.

[Engage]

Hi Scott, sorry, didn't mean to change the subject of your thread. You were wondering whether the information you'd been given was reliable, and I was wondering that too.

For the record, and to shift from opinions to fact, the book is still for sale, and here is the first paragraph of the sales copy.



How I Made $436,797 in One Year Selling Other People’s Stuff Online

This is amazing true story of how I, with no previous business experience, earned $435,000+ in 2002 (much more now) … selling other people’s stuff online!


http://netprofitstoday.com/blog/about-rosalind-gardner/rosalinds-books/#Super-Affiliate-Handbook

This same statement is repeated within the sales copy. Decide for yourself.

[scottcarey]

Ok, here is the final (I hope) word on this--at least my case. I got a response to my request to an update to the Super Affiliate Handbook back from Rosalind and she said she didn't have provide lifetime updates back in 2005. Like I said earlier, and giving the benefit of the doubt, I didn't remember whether the sales page said those were provided or not. I was going on what others had said. So here is a lesson learned--keep a snapshot of the page when you order something, so that you can see what was promised.

And then it hit me: I can check the Wayback Machine (http://www.archive.org/web/web.php)! They store a snapshot of the main page for tons of websites (which can be very useful when you are buying an existing domain--to see what was on the main page might be useful). I realized I could check there and see if copy of the Super Affiliate Handbook sales page (which was the site's main page) was stored there around the time when I bought the handbook.

I checked and it was there and guess what? There was no promise of lifetime updates at that time. Oh, well :( In fact, I looked through the snapshots and it was October 21, 2007 when the promise of lifetime updates was added to the sales page. Prior to that it wasn't.

So if you bought your copy before October 21, 2007 (like me), you are probably out of luck. After that you should be OK.

Lynn, if you are still checking this thread, I'd be interested to know about when you purchased your copy (if you remember). The only reason I'm curious is that I didn't find the information in the Oct 2005 version particularly helpful and since you had high reviews for it, I wondered if perhaps there were significant improvements by the time you purchased it.

Scott