Looking for a good writer for help desk.

I'm looking for someone friendly and bright to answer emails on my customer service desk. I'm trying to find someone who can work fast, be efficient, and be great at building/ maintaining relationships with my customers at the same time.

Job tasks:
Checking emails on Zendesk helpdesk system
Answering in a friendly, warm way,
Promptness and conscientiousness super important
Checking customer particulars and troubleshooting minor problems (knowledge of amember control panel, wordpress, and aweber control panel a huge asset)
Adding common questions as you notice them to the knowledgebase without supervision (requires writing them yourself).

Skill requirements:
Ability to follow directions to the letter
Work well without supervision
Good writing skills
Ability to troubleshoot and be resourceful
Good at communicating, asking questions, etc.

Per week: about 5 hours per week or less. I can clear the tickets in less than 30 minutes a day. After a few weeks you should be able to as well. I'll pay you for the full five hours per week if you can maintain quality.

If you are interested, email me - christine@how-to-make-jewelry.com

Thanks everyone! I found someone on this very board.