My current autoresponder service is going to start charging for "premium support" (a monthly fee that for me would more than double my cost). Free support will consist of the knowlegebase and email support with a 1-3 day response time.

I haven't needed support for a long time, but it irks me that they're doing that so I'm thinking of switching to aweber. I know aweber is highly recommended, but I'm curious if anyone has anything they dislike about their service.

I'm not too concerned about the need for my subscribers to opt-in again. The lists I'm marketing to right now aren't that big yet.

Any other recommendations for an autoresponder service with similar pricing (I've already looked at GetResponse)?

Thanks in advance.